1. Introduction

Thank you for participating in Boost Your Flag. This Refund Policy outlines our policies and procedures regarding refunds for payments made through our platform. By using our service and making payments, you agree to abide by this Refund Policy.

2. Boost Payments

When you make a payment to boost a country's flag on our platform, you are making a contribution to our global competition. Each $1 boost is considered a completed transaction once processed, and the boost is immediately applied to your selected country's ranking.

3. Non-Refundable Transactions

Due to the immediate application of boosts to the global competition rankings, all boost payments are generally non-refundable. Once a country has been boosted and the transaction has been completed, we cannot reverse the impact on the competition standings.

4. Exceptions for Technical Issues

We may consider refund requests in the following limited circumstances:

• Failed Transactions: If you were charged for a boost, but the boost was not applied to your selected country due to a technical error on our part.
• Duplicate Charges: If you were inadvertently charged multiple times for the same boost due to a technical error.
• Unauthorized Transactions: If you can demonstrate that a transaction was made without your authorization.

5. Refund Request Process

If you believe you qualify for a refund based on the exceptions listed above:

1. Contact our support team at info@gooddeedsstory.com within 7 days of the transaction.
2. Provide your transaction details including the date, amount, and a description of the issue.
3. Include any relevant screenshots or other evidence to support your request.
4. Our team will review your request and respond within 5 business days.

6. Refund Processing

If your refund request is approved:

• Refunds will be issued to the original payment method used for the transaction.
• Processing times may vary depending on your payment provider, typically 5-10 business days.
• Any boost applied to a country's ranking from the refunded transaction will be removed.

7. Subscription Services

If you have subscribed to any premium features of our platform:

• You may cancel your subscription at any time through your account settings.
• Cancellation will take effect at the end of your current billing cycle.
• We do not provide prorated refunds for partial subscription periods.

8. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes indicates your acceptance of the new Refund Policy.

9. Contact Us

If you have any questions about this Refund Policy, please contact us at info@gooddeedsstory.com.